STANDARD QUICK DELIVERY
We is pleased to offer several Quick Delivery promotions. These promotions are available by brand and only apply to products that are in stock at the time of purchase. Please click the links below to view the details of that specific promotion.
Our delivery guarantee is calculated based upon a 10:00am PST order cut-off. All orders placed after 10:00am are considered placed the following business day for calculation purposes. For example, an order placed on the 1st of the month at 10:30am would be guaranteed to arrive on the 9th of the month and an order placed at 9:30am on the 1st of the month would be guaranteed to arrive on the 8th of the month. If an order is placed after 10:00am on a Friday or over the weekend, the delivery guarantee is calculated from the following Monday. Holidays and weekends are not counted as business days.
Click the link below for details on our Quick Delivery promotion:
1 Week Delivery to Canada or You Get $40
EXEMPTIONS:
Orders under $200 do not qualify for the flat rate credit. Instead, orders under $200 will receive a credit of $5 per business day that we do not meet our delivery deadline based on the calculation above. This credit is capped at the lesser of the max credit offered in the promotion or 25% of the order total.
Back-Ordered or Out-of-Stock items are NOT eligible for any of our Quick Delivery Options. In the event that one or more of the products you ordered is on back-order, we will notify you as soon as possible and you will have the opportunity to cancel or change your order as long as you notify us prior to shipment.
Orders shipped via Truck are not eligible for the Quick Delivery credit. We do not always know when orders will be shipped via Truck. These orders will still ship as quickly as possible, but due to freight policies, they cannot be expedited.
We cannot be responsible for delays due to extreme weather conditions or delays with UPS/FedEx.
Due to holiday schedules of parcel companies and warehouse closures, we
cannot guarantee delivery times from Wednesday, December 21st through
Monday, January 2nd. Orders will still be processed, shipped, and you will be notified as
quickly as possible. You may still receive your order within the
specified delivery time frame.
We cannot be responsible for delays in shipping due to invalid delivery address entries. Please no P.O. Boxes.
Orders placed after 10:00am PST will begin calculation on the following business day. Holidays are not counted as a business day.
Open Box items are not eligible for 3 Day Delivery. We will guarantee 1 Week Delivery for those items and credit will be issued based on a 1 Week deadline.
Our Quick Delivery Guarantee is only offered on standard products. Special lamping, customer finishes, or made-to-order products are NOT eligible for a Quick Delivery credit.
Our Standard Quick Delivery guarantee is not offered on orders shipping to Alaska, Hawaii, or Canada. Please click Here to view available Quick Delivery options to Canada.
Offer applies to new orders only. Replacement orders are not eligible for the Quick Delivery credit.