Kichler Indoor and Outdoor Lighting | KichlerLightingCanada

Shipping

Shipping Locations

We ship to any state in the US as well as Southern Canadian Territories. We have a flat rate shipping fee and ship many of our lines with duty and brokerage fees covered. We ship via FedEx/UPS ground service. If you need a product more quickly, please contact our customer service team to discuss expedited shipping options (expedited shipping is not always possible).

Shipping Charges

We offer free shipping on many brands. For all other lines, orders under CA$99 have a flat rate of CA$25 when shipping within the US and Canada.

Orders shipped to Hawaii and Alaska incur a destination surcharge of CA$75 on any order. The CA$75 fee is in addition to the CA$25 flat rate for orders under CA$99.

We have a Freight & Handling fee that applies on a small selection of products that either ship LTL or require additional handling at the warehouse. This fee would be in addition to the destination surcharge and flat rate if applicable.

For orders shipping to Canada, the customer is responsible for sales tax, but we cover duties and brokerage.

F.A.Q.

Do you offer expedited shipping?

Do you ship internationally?

What’s is your Delivery Incentive program?

My order shows delivered, but I never received it?

Can I change my “ship to” address after I submit my order?

Can you ship with USPS?

Can you ship to a PO Box?

If I return an order, will I be credited for shipping fees I paid?

Why does my shipment show “Truck” for the carrier?

Do you ship with a signature required for delivery?

Related Topics

﻿Delivery﻿

﻿Returns﻿

﻿Order Status﻿

Sales Hours

PHONE HOURS

Monday-Friday 6am - 5pm PST

1-855-234-7566

CHAT HOURS

Monday - Friday 6am - 4pm PST

Saturday & Sunday 6am - 3pm PST